Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | SeaPay Code |
|---|---|---|---|
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 100 | Soft | Do not honor | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 505 | Soft | Please retry. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 604 | Hard | Close Not Valid | D27 |
| 504 | Hard | Do not try again. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 826 | Hard | Signature required | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 923 | Hard | Request in progress | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 151 | Hard | Activation failed | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 802 | Hard | Imprint card | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 320 | Hard | Invalid password. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 602 | Hard | No Open Batch | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 904 | Hard | Format error. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 944 | Hard | Invalid response | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 566 | Hard | Y or N required | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 808 | Hard | Invalid location | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 792 | Hard | See attendant. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 803 | Hard | Not on file | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 924 | Hard | Limit check failed | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 332 | Hard | Account locked. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 503 | Hard | New Account Information. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 940 | Hard | Error. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 340 | Hard | New password required. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 804 | Hard | Fuel only | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 114 | Hard | Invalid account type | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | SeaPay Code |
|---|---|---|---|
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 100 | Soft | Do not honor | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 505 | Soft | Please retry. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 604 | Hard | Close Not Valid | D27 |
| 504 | Hard | Do not try again. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 826 | Hard | Signature required | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 923 | Hard | Request in progress | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 151 | Hard | Activation failed | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 802 | Hard | Imprint card | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 320 | Hard | Invalid password. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 602 | Hard | No Open Batch | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 904 | Hard | Format error. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 944 | Hard | Invalid response | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 566 | Hard | Y or N required | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 808 | Hard | Invalid location | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 792 | Hard | See attendant. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 803 | Hard | Not on file | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 924 | Hard | Limit check failed | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 332 | Hard | Account locked. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 503 | Hard | New Account Information. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 940 | Hard | Error. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 340 | Hard | New password required. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 804 | Hard | Fuel only | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 114 | Hard | Invalid account type | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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