Support |
|
| Support Request | Use this form if an issue needs to be addressed to the gateway support team. |
| Off-Hours Support | Use this form if off-hours support is needed. |
| Production Event | Use this form if support is needed when a new logic or integration go live. |
| Estimate Request | Use this form if a new gateway feature is needed to request. |
| Integration Request | Use this form if a new integration with a processor is needed. |
| Training Request | Use this form to request a specific training session on the gateway functionality. |
| Server Restart Notification | Use this form to notify our team on any server/node restart. |
| Emergency Communication Channels | Use this form to provide contact information that will be used in emergency situations in the production environment when immediate action is required. |