Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | SeaPay Code |
|---|---|---|---|
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 100 | Soft | Do not honor | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 500 | Soft | Decline. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 566 | Hard | Y or N required | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 157 | Hard | Invalid entry | D27 |
| 503 | Hard | New Account Information. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 802 | Hard | Imprint card | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 940 | Hard | Error. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 826 | Hard | Signature required | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 923 | Hard | Request in progress | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 122 | Hard | Security violation | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 808 | Hard | Invalid location | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 792 | Hard | See attendant. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 567 | Hard | Over repair limit | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 944 | Hard | Invalid response | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 504 | Hard | Do not try again. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 803 | Hard | Not on file | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 332 | Hard | Account locked. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 904 | Hard | Format error. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 804 | Hard | Fuel only | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 151 | Hard | Activation failed | D27 |
| 384 | Hard | Account row locked. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 602 | Hard | No Open Batch | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | SeaPay Code |
|---|---|---|---|
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 100 | Soft | Do not honor | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 500 | Soft | Decline. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 566 | Hard | Y or N required | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 157 | Hard | Invalid entry | D27 |
| 503 | Hard | New Account Information. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 802 | Hard | Imprint card | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 940 | Hard | Error. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 826 | Hard | Signature required | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 923 | Hard | Request in progress | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 122 | Hard | Security violation | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 808 | Hard | Invalid location | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 792 | Hard | See attendant. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 567 | Hard | Over repair limit | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 944 | Hard | Invalid response | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 504 | Hard | Do not try again. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 803 | Hard | Not on file | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 332 | Hard | Account locked. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 904 | Hard | Format error. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 804 | Hard | Fuel only | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 151 | Hard | Activation failed | D27 |
| 384 | Hard | Account row locked. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 602 | Hard | No Open Batch | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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