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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | SeaPay Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 500 | Soft | Decline. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 100 | Soft | Do not honor | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 512 | Soft | Service not allowed. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 940 | Hard | Error. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 566 | Hard | Y or N required | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 944 | Hard | Invalid response | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 122 | Hard | Security violation | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 802 | Hard | Imprint card | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 368 | Hard | No account link. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 332 | Hard | Account locked. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 804 | Hard | Fuel only | D27 |
| 792 | Hard | See attendant. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 157 | Hard | Invalid entry | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 151 | Hard | Activation failed | D27 |
| 384 | Hard | Account row locked. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 565 | Hard | Fuel price error | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 923 | Hard | Request in progress | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 808 | Hard | Invalid location | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 114 | Hard | Invalid account type | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 340 | Hard | New password required. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 826 | Hard | Signature required | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 904 | Hard | Format error. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 552 | Hard | Invalid Product | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 803 | Hard | Not on file | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 503 | Hard | New Account Information. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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